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Contributor
Ananya Vishwanath
Posts: 26
Registered: ‎23-08-2017

How to intimate a health claim?

How to intimate a health claim?

1 ACCEPTED SOLUTION

Accepted Solutions
Regular Contributor
Arti
Posts: 169
Registered: ‎30-08-2021
Solution

Re: How to intimate a health claim?

We will surely assist you in intimating the claim. Your claim processing will start post  submission of your claim documents, hence for faster processing and stagewise tracking of the claim, we urge you to register the claim from our mobile app where you can easily register, upload and track your claim progress. This will ensure faster processing of your claim.

You can visit the Play store and just type  HDFCERGO to get the Mobile App Downloaded .For first time  users, you just need to link the policy and get the claim registered

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4 REPLIES 4
Contributor
Ritika Bhansali
Posts: 34
Registered: ‎03-06-2017

Re: How to intimate a health claim?

Step 1: Doctor advises hospitalisation (or treatment).
Step 2: Intimate your health insurance claim (as soon as it occurs).
Step 3: CASHLESS CLAIM - Visit Network Hospital for the treatment.
REIMBURSEMENT CLAIM - Undergo your treatment at the Non-network Hospital and make the payment.
Step 4: CASHLESS CLAIM - Hospital's TPA Desk contacts us for arranging cashless treatment.
REIMBURSEMENT CLAIM - Submit your documents within 15 days of discharge for reimbursement.

Contributor
arunragavendran
Posts: 31
Registered: ‎03-10-2017

Re: How to intimate a health claim?

Call Insurance company or TPA (on toll free number) who is processing your claim. Get first information report from hospital and fillup the intimation form online or inform them over phone and get the claim number. 

Arun Ragavendran
Insurance consultant
Bangalore
Occasional Contributor
regentgroupindia
Posts: 5
Registered: ‎20-04-2019

Re: How to intimate a health claim?

Hi

 

If you're going for a cashless claim then all you have to do is to contact the TPA Helpdesk at the Network Hospital & they will get the claims processing done for you. If you're going for a Reimbursement claim then the best way is to email the insurance company or contact their call centre with all the policy details, hospital name, date of admission etc. But don't forget to take the Claim Intimation number. For Better Assistance, You can Call @ 8700742975.

 

Thank you

Regular Contributor
Arti
Posts: 169
Registered: ‎30-08-2021
Solution

Re: How to intimate a health claim?

We will surely assist you in intimating the claim. Your claim processing will start post  submission of your claim documents, hence for faster processing and stagewise tracking of the claim, we urge you to register the claim from our mobile app where you can easily register, upload and track your claim progress. This will ensure faster processing of your claim.

You can visit the Play store and just type  HDFCERGO to get the Mobile App Downloaded .For first time  users, you just need to link the policy and get the claim registered

View solution in original post