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Contributor
Sonal Chaudhary
Posts: 42
Registered: ‎09-06-2017

What is the time period that I should receive my claim cheque payment ?

 
1 REPLY 1
Contributor
Shinoy Chenatra
Posts: 24
Registered: ‎28-08-2017

Re: What is the time period that I should receive my claim cheque payment ?

Once a claim is registered, the vehicle is typically inspected within 4-6 working hours, post which the workshop & Surveyor arrive at an estimated repair cost along with a breakup of Insured & Insurer's share of liability. A consent is taken from the Insured and repairs are initiated. Certain documents would also need to be submitted by the customer along with the claim form.

 

Post repairs, generally a final inspection is conducted after which the claim is sent for necessary approval. Payment is generally released within 7 - 10 working days after the claim is approved  in favor of the workshop if its a network workshop, else to the Insured in case of a non-network garage, subject to all documents being in order.