I purchased a health policy online but din't get the copy on mail. What should I do to get the copy?

[Gowri Mulgund]

I purchased a health policy online but din't get the copy on mail. What should I do to get the copy?

[Vaishali Shroff]

Gowri,

Once I was in same situation, I received the soft copy/e-copy through the insurer's website only. Searched for Customer Support > Email Policy Copy (by using policy no or Registered Email address or Phone No.).

If there is still some difficulty in availing the policy copy you can call or write to the insurer. 

[Shinoy Chenatra]

If request is received via Email & Chat they process your request for soft copy and shall email the soft copy to the registered email id in thier records.