For my daughter's delivery, we opted for a single room. The insurance is refusing the pay. Why?

[Siddharth Patkar]

For my daughter's delivery, we opted for a single room instead of a twin sharing one. The insurance company is refusing the pay. Why 

[vinodd]

Check your policy. In case it has room rent sublimit clause, the insurance company will make only proportional payment. 

[madhu70]

Most probably because your claim exceeded the maximum amount you are eligible for. Check your policy details to see if you exceeded individual components

[hiren]

If your policy mentions a limit for room rent and your expense is above that, then insurance company will not pay the full amount.

[shivam]

Check the terms and condition of your Policy. There will be certain limit upto which your insurance Company will pay and the extra amount have to be payed by you.