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Moderator
Harjot31
Posts: 12
Registered: ‎17-06-2021

Re: duplicate insurance copy


Hi,
Please note that now you can easily get your policy documents via HDFC Ergo App or you can use below link to get details:

https://customersupport.hdfcergo.com/customer-care/email-policy-copy.html

App Process:

Download the App from Playstore/Appstore and login your account. Once you login the App, there is “More” tab at the right bottom. There you find option to Email Policy Documents.

Thanks,
HS
Contributor
Jennifer32
Posts: 35
Registered: ‎08-09-2021
Solution

Re: duplicate insurance copy

Hi,

You can get your insurance policy copy through any of the following modes:

i) Visit https://selfhelp.hdfcergo.com/SelfHelp/Authentication/EmailPolicyCopy and enter your Policy No./Mobile No./Email ID. Once the OTP verification is complete, the policy copy would be sent to your registered e-mail address.

ii) Download the HDFC ERGO App from Playstore/Appstore and login to your account. Click on the “More” tab at the bottom-right side. There you will find the option to Email Policy.

iii) Write "Hi" to HDFC ERGO's WhatsApp number 81695 00500. Then choose "2. Policy Documents" as your option, followed by "1. Policy Copy"

iv) Open the HDFC ERGO website and select "Ask DIA". Click on the Policy Copy option and proceed. 

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