Community Portal is a discussion forum wherein users can ask queries related to health, travel, motor or home insurance and get solutions from other users. Anyone can register on this discussion forum site and be a part of the community, to share their responses to queries posted basis their knowledge and/or experience. The objective of this platform is to create more awareness and simplify the basics of general insurance products. With this forum, we intend to encourage users to discuss and exchange knowledge/comments on this community platform. One can also search and find a solution for his queries without registering, hence we intend to meet the objective of demystifying the insurance myths.

It is an open forum allowing everyone to register and join the Community to connect, discuss and share experiences and information on Motor, Travel, Health & Home insurance and Claims.

A user needs to register on the Community to join. One needs to follow the steps as mentioned in screenshot and fill up required fields. Post this one needs to verify the link sent on their registered email address.



A user can also join the Community by using one's Facebook login details. Can follow below mentioned steps:

To get regular updates on posts under product categories you can subscribe to different categories under the Product Headers(Motor, Travel, Health & Home insurance) : 'Product Coverage/Add Ons', 'Renewal Procedure','Policy Change' & 'Others' and under the Claims Tab : 'Motor','Travel','Health','Home' & 'Claims'. The following procedure can be followed to subscribe:

Yes,the community portal can be accessed on a mobile or a tablet.

If you are logged on to the Community Portal, you can:
(a) Post Questions under Product Categories
(b) Join the discussions and share your inputs on the posts
(c) Give Kudos to a Post shared by any individual
(d) Subscribe to updates from the Product Categories
(e) Participate in a Poll
(f) Give Kudos on a Blog
(g) Share the existing Blogs on other platforms like Facebook, Twitter, Whatsapp, Gmail, LinkedIn etc.
(h) Post your Comment on a blog.

As your engagement increases by asking questions, sharing your knowledge and joining the discussions on the Community Portal, you climb the Ranks to become a 'Super Fan'.

If a user is already logged in to his profile. One needs to follow the following procedure to change the password: Select 'My Settings' Option ---> Select 'Password' Option ---> Enter the below mentioned details ---> Click on 'Change My Password' ---> Your password is changed.



If you forget password while Logging in. You can follow the following procedure: Select 'Forget username or password' ---> Enter your email id and 'Set a new password' --> You will receive the link to set new password on your given email id.

You need to Login to your profile to edit your personal information. You can follow the following procedure: Click on your Profile picture after you are logged in ---> Select 'My Settings' Option ---> Select 'Personal Information' Option ---> Enter the below mentioned details ---> Click on 'Save' ---> Your personal information is updated.

You can add your Instant Messenger screen names by following the mentioned procedure: Click on your profile picture after you are logged in ---> Select 'My Settings' Option ---> Select 'IM Screen Names' Option ---> Enter the below mentioned details ---> Click on 'Save' ---> Your details are updated.

You can edit your auto signing options by following the mentioned procedure: Click on your profile picture after you are logged in ---> Select 'My Settings' Option ---> Select 'Auto Signin Options' Option ---> Click on 'For all computers' or 'For this computer only' ---> Click on 'Confirm' ---> You are updated for auto signin.

It provides the user detailed information on Motor, Travel, Health and Home insurance, supported by IRDAI Website. You can follow the mentioned procedure:

It connects the user to the 'Insurance Portfolio Organiser (IPO)' Page, wherein the user can login using their IPO id and access the policy details and services related to the policy. You can follow the mentioned procedure:

It lands you to the 'Self Help' Page on the HDFC ERGO website where you can create any type of service request like filing of claim, download important insurance documents etc.You can follow the mentioned procedure:

A service on the 'Self Help' Page on the HDFC ERGO website from where you can download brochures, proposal forms etc.You can follow the mentioned procedure:

It drops down to the 'FAQs' Page on the HDFC ERGO website where you can see a list of all frequently asked questions along with their answers.You can follow the mentioned procedure:

You can register and track any complaint filed with HDFC ERGO on the 'Grievance Form' Page part of the Self help.You can follow the mentioned procedure:

You can get the details on all the coordinates of HDFC ERGO by landing on the 'Contact Us' Page on the HDFC ERGO website.You can follow the mentioned procedure:

You can avail exclusive benefits offered by Independent Service Providers across various services like Pharmacy, Health & Beauty Clinics, Spa etc, through the 'Customer Delight' Page on the HDFC ERGO website. You can follow the mentioned procedure:

You can download IPO App IPO App on your Android, IOS, Windows and Blackberry OS mobiles, through the 'Download Insurance Portfolio Organizer Application' Page. You can follow the mentioned procedure: