HDFCERGO Community website respects the privacy of individuals who provide us with
personal information, including our customers, service providers and visitors to
our website, and is committed to protect the personal information that is provided
describes our personal information handling practices.
Personal information means any information that may be used to identify an individual,
including, but not limited to, a first and last name, email address, postal or physical
address or other contact information, occupation, industry, credit card information
or other information needed to answer a request, to better provide information and
services or to comply with various national, state, provincial or local governmental
HDFCERGO Community website may collect personal information as described below.
In each case, we only collect personal information that we believe to be relevant
and required to provide an individual with requested information and services and/or
to conduct our business.
By way of example, we may collect personal information for the purposes set forth
• Viewing of product demonstrations
• User surveys
• Use of “Locate Channel Partner” page
• Secured Partner sites
• Responding to an inquiry
In addition, when accessing certain documents or services on our community website
or during other marketing activities, visitors may be asked to provide certain information,
such as how they can be contacted, where they work, and what they do. We may also
track non-personal information about the web pages and content accessed by visitors
at the HDFCERGO Community website and the number of times such content is accessed
by a visitor. HDFCERGO Community website collects this non-personal information
in an effort to better meet the needs of visitors to its website to answer questions,
and to improve delivery of information and services to visitors of the website.
Also, in the course of performing services for customers, HDFCERGO Community website
may be provided access to a customer’s networks or systems, and in rare cases, may
be able to view or receive portions of personal information of customer's clients.
HDFCERGO Community website does not and will not use this information, and if indirectly
collected as part of the performance of services, all such information is safeguarded
in accordance with this Policy.
From time to time, HDFCERGO Community website may offer products and services that
involve additional privacy-related issues. Please check the product page of our
website for information on such additional privacy-related issues. If there are
contradictions between this Policy and the more specific information on a product
page, then the latter shall prevail.
When personal information is collected, we typically inform the individual at the
point of collection or upon our first communication to the individual the purpose
for the collection and where appropriate, allow the individual to elect whether
to provide the information to HDFCERGO Community website and/or specify how we can
use such personal information.
HDFCERGO Community website provides individuals who elect to receive electronic
or other communications the ability to “opt-out” of those communications by sending
us a notice to unsubscribe. HDFCERGO Community website respects your wishes and
will discontinue communicating with individuals who have requested not to receive
email or other communications from HDFCERGO Community. This means we assume an individual
has given us consent to collect and use his/her personal information in accordance
with this Policy unless the individual has taken affirmative action to indicate
that he/she does not consent, for instance by clicking or checking the appropriate
option or box at the point of collection. In some cases, when applicable, HDFCERGO
Community will provide an individual with the opportunity to “opt-in.” This means
that we will require affirmative action from the individual to indicate his/her
consent before we use personal information for purposes other than the purpose for
which the personal information was submitted.
If an individual chooses to provide HDFCERGO Community with personal information,
the personal information will be used solely by and transferred only to HDFCERGO
Community, its offices and subsidiaries around the world, its resellers and distributors
and service providers, which are those companies contracted by HDFCERGO Community
to deliver requested information and services. We may also transfer personal information
across borders and from the individual’s country or jurisdictions to HDFCERGO Community’s
offices and subsidiaries, its resellers and distributors and service providers around
the world. All such entities are governed by this Policy or are bound by appropriate
An individual’s personal information is typically not shared outside HDFCERGO Community
without permission, except under conditions explained below. HDFCERGO Community
may send personal information to other service provider companies under any of the
• When we have an individual’s consent to share the information;
• If sharing an individual’s information is necessary to provide a product or service
that is requested (If personal information is shared with third parties we will
only provide the information they need to deliver the service. Also, such companies
are prohibited from using such personal information for any other purpose);
• As part of a joint sales promotion or to pass sales leads to one of our distribution
• To keep an individual up to date on the latest product announcements, product
updates, special offers or other information we think he/she would like to hear
about either from us or from our service providers (unless the individual has opted
out of these types of communications).
We will also disclose personal information if required or permitted to do so by
law, or in urgent circumstances, to protect personal safety, the public or our websites.
HDFCERGO Community safeguards the security of the personal information and other
data provided to us with physical, electronic and managerial procedures. Inside
HDFCERGO Community, data is stored in secure and controlled servers with limited
access. Your information may be stored and processed in the United States or any
other country where HDFCERGO Community, its subsidiaries or service providers are
located. While we strive to protect personal information, we cannot ensure the security
of the personal information provided to us. We urge individuals to protect their
personal information when using the Internet by, for example, changing passwords
often, using a combination of letters and numbers and making sure to use a secure
A cookie is a text-only string of information that a website transfers to the cookie
file of the browser on your computer's hard disk so that the website can remember
who you are. A cookie will typically contain the name of the domain from which the
cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated
When you visit our website, we send you a cookie. Cookies may be used in the following
• To help us recognize you as a unique visitor (just a number) when you return to
our website, to allow us to tailor content or advertisements to match your preferred
interests, or to avoid showing you the same advertisements repeatedly.
• To develop leads for our internal sales group and our business partners and provide
direct marketing communications to you if you have explicitly consented to receive
• To compile anonymous, aggregated statistics that allow us to understand how users
use our site and to help us improve the structure of our website. We cannot identify
you personally in this way.
• To protect the security of our website.
Two types of cookies may be used on this website: session cookies (which are temporary
cookies that remain in the cookie file of your browser until you leave the site)
and persistent cookies (which remain in the cookie file of your browser for much
longer, though how long will depend on the lifetime of the specific cookie).
You have the ability to accept or decline cookies by modifying the settings in your
browser, as well as delete any cookies that have been installed in the cookie folder
of your browser. However, you may not be able to use all the interactive features
of our site if cookies are disabled/deleted. If you do not know how to disable or
delete cookies for the browser you are using, you should select ‘cookies’ in the
Help function of your browser to get more information.
HDFCERGO Community encourages all individuals who provide personal information to
HDFCERGO Community to keep their personal information accurate and up to date. Personal
information may in many cases be updated by an individual online. Individuals may
also request access to their personal information by sending an email to email@example.com
Our websites do not target and are not intended to attract children under the age
of 18. HDFCERGO Community does not knowingly solicit personal information from children
under the age of 18 or send them requests for personal information.
HDFCERGO Community may amend this Policy from time to time. If we make significant
changes that affect the way we use your personal information, we will notify you
by posting a revised statement on this site.
HDFCERGO Community commits to resolve complaints about your privacy and our collection
or use of your personal information.